The hotel offers amenities for your comfortable stay and unforgettable experiences
Heavenly Onsen!
“The outdoor onsen experience was extraordinary, with serene views of the woods and a peaceful atmosphere that made every soak nice.” view full review
Delicious Traditional Meals
“The traditional Japanese meals were exquisite, featuring beautifully presented small dishes that were both flavorful and satisfying.” view full review
Private Onsen Bliss
“Having a private onsen on the balcony of our spacious room allowed us to fully relax while enjoying amazing views of the surrounding nature.” view full review
Great Onsen Variety
“With multiple shared onsens available, I loved that I could choose between indoor and outdoor options based on my mood and the time of day.” view full review
Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.0
Location
8.3
Service
8.0
Dining
8.7
Guest reviews
8.2/10
based on 17 reviews
8.1
8.1/10 based on 745 reviews
Claude
United States,
September
2023
8.8/10
I had an amazing stay at this hotel! The rooms were spacious with a beautiful view of Chuzenji Lake, elegantly decorated in a traditional style, impeccably clean, and featured modern amenities. The futon beds, though initially firm, provided a comfortable night's sleep. The open-air bath was a relaxing bonus, offering stunning forest views.
Rooms
9.0
The rooms were beautifully decorated in a traditional style, spacious, and spotlessly clean. The futon beds were set up for us during dinner, and even though they were firm, they were comfortable once you got used to them.
Service
8.0
The staff went above and beyond to make our stay memorable. Despite the language barrier, they were incredibly hospitable and helpful, even arranging a special outing for us. The shuttle service was a convenient perk.
Location
10.0
The hotel's location, right by Chuzenji Lake and surrounded by snow-covered scenery, was simply breathtaking. It was a serene setting, ideal for enjoying the outdoor hot spring and exploring nearby attractions like Yutaki Falls.
Dining
8.0
The dining options were varied and delicious, offering a taste of authentic Japanese cuisine. Despite some language challenges, the experience was fantastic. The cold meats were a highlight.
Facilities
The hotel's facilities, including the onsen and shuttle service, added great value to our stay. The serene forest surroundings added to the overall peaceful ambiance.
Ronald
United States,
July
2023
8.4/10
I couldn't get enough of the breathtaking nature view from my room overlooking the woods and mountains. The rooms were simple yet beautiful, making my stay truly enjoyable. The only downside was the slight inaccessibility without personal transport, but the hotel's star service more than made up for it.
Rooms
8.0
The rooms are really nice with beautiful views of the surrounding nature.
Service
9.0
The hospitable and helpful service, including preparing a wonderful western breakfast and providing a free shuttle service, truly stood out during my stay.
Location
7.0
The hotel is located next to Chuzenji Lake, not far from the lovely town center of Chuzenji Lake. While a car is needed to explore the area fully, the stunning surroundings make it worthwhile.
Dining
9.0
The dining experience was excellent with delicious, beautifully presented dishes. The variety of choices made dining a highlight of my stay.
Facilities
9.0
The hotel's facilities, from the hotspring facilities to the overall amenities, were top-notch and added to the overall experience.
Noah
United States,
April
2023
7.4/10
My stay at the hotel was a mix of highs and lows. The Japanese-style rooms with tatami mats and futon mattresses were cozy and traditional, although the lack of natural light made it feel a bit soulless. On the upside, the open-air bath offered a fantastic view of nature, providing a relaxing experience. The service was good overall, with staff going out of their way to accommodate our meal preferences and offering friendly assistance, even though communication in English was limited. The location by Lake Chuzenji was great for a peaceful getaway, but having a car was necessary to fully explore the area. The dining experience was a highlight, with a variety of delicious dishes served, showcasing the local cuisine.
Rooms
7.0
The Japanese-style rooms with tatami mats and futon mattresses were cozy, but lacked natural light, giving a somewhat soulless feel. The open-air bath with a great view of nature was a standout feature.
Service
7.0
The staff was friendly and tried their best to assist us, despite language limitations.
Location
8.0
The hotel's location by Lake Chuzenji was beautiful and peaceful, perfect for a relaxing stay, although having a car was necessary to fully explore the surroundings.
Dining
9.0
The dining experience was delightful, offering a variety of delicious local dishes to savor.